Privacy policy

CadFour Supplies

Effective Date: February 26, 2026 

CadFour Supplies ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Business information (if applying for wholesale accounts)

Order Information

  • Products purchased

  • Order history

  • Delivery details

  • Return or refund requests

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide delivery services

  • Respond to customer inquiries

  • Process returns and refunds

  • Improve our website and services

  • Send order confirmations and updates

  • Prevent fraud and enhance security

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Payment Processing

All payments are securely processed through trusted third-party payment providers. CadFour Supplies does not store full credit card details on our servers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support advertising and marketing efforts

  • Enable essential site functionality

You may disable cookies through your browser settings, though some website features may not function properly.

5. Sharing of Information

We may share your information with:

  • Shipping and delivery partners

  • Payment processors

  • Website hosting providers

  • Legal authorities if required by law

All third-party service providers are required to protect your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system is completely secure.

7. Your Rights (Canadian Privacy Compliance)

Under Canadian privacy principles (PIPEDA), you have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Withdraw consent (where applicable)

  • Request deletion where legally permissible

To exercise these rights, please contact us using the information below.

8. Retention of Information

We retain personal information only as long as necessary to:

  • Complete transactions

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

9. Return & Refund Policy Reference

CadFour Supplies offers a 7-day return policy on eligible products. Frozen food items are non-returnable. Returned items must be unopened, undamaged, and in original packaging. Approved refunds are processed within 7 business days.

For full details, please refer to our Return & Refund Policy page.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

11. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

CadFour Supplies
81 Mack Avenue, Unit 2
Scarborough, ON, M1L 1M5
Canada

Phone: +1 416-717-9656
Email: info@cadfour.com